FAQ & Support

Open the book from your library and choose the download icon in the reader toolbar. Once downloaded, the book is saved to your Offline Library and can be opened without an internet connection.

Yes. As long as you're signed in with the same account, your current page, bookmarks, highlights, and notes sync automatically whenever you have an internet connection.

While reading, open the display settings from the reader toolbar to adjust font size, font family, brightness, margins, and theme (light/dark/sepia).

Select any text while reading to highlight it or add a note. Use the notes panel in the reader toolbar to review, edit, or jump back to any highlight, note, or bookmark you've created.

Some titles are protected and require an internet connection the first time you open them so your licence can be verified. After that, they can usually be downloaded for offline access. If a title still won't open, contact support.

Go to the sign-in page and select "Forgot password" to receive a reset link by email. If you don't receive it within a few minutes, check your spam folder or contact support.